If equipment is not returned to the ACC in a timely manner, the patron who rented it will be billed.
This FAQ covers the timelines and procedures for billing for the ACC. These timelines and procedures are in line with general library billing procedures, and you can find the FAQs for those here.
There are two categories of ACC equipment: spaces that can only be checked out for a few hours, and items which you can take home with you over a few days.
For Spaces: missing items from spaces may be billed as soon as they are discovered. Patrons are not authorized to remove items from spaces. Any damage to spaces may also be billed in a timely manner.
For Equipment:
Billing Cycle
ACC Daily Bookings (most equipment) | |
---|---|
First Courtesy Reminder | 1 day before booking ends |
Second Courtesy Reminder | None |
First Overdue Reminder | None |
Second Overdue Reminder | None |
Final Overdue Reminder | When equipment is overdue |
Replacement Billing Notice and Suspension of Borrowing Privileges | 3 days after due date |
Standard Replacement Cost | Replacement cost varies based on the cost of the item that was missing, which may be part or all of a kit |
Charges Posted at Bursar's Office | Between 1 and 5 days after Billing Notice |
Notice Informing borrowers Charges are scheduled to be placed at Bursar's Office | 7 days after due date |
Recall Processing Fines Applied with Billing Notice | N/A |
Overdue Fines Applied when item is returned, replaced, or paid after 180 days | $10 per item |
Replacement Processing Fee Applied when replacement copy is given to library and Standard Replacement Cost Removed | $10 per item |